Kodak increases focus and commitment in the Middle East

Kodak increases focus and commitment in the Middle East

To ensure its customers realise the very best document imaging quality, guaranteed uninterrupted performance and fast response to service and support needs, Kodak today announced that it is now offering a free, three year manufacturer warranty in the Middle East on select personal, workgroup and departmental document scanners. 

 

Delivered exclusively through its value added distributor, Forefront Technologies, highly trained certified engineers will provide Kodak Service and Support locally to customers. The service includes:

 

  • 36 months Advanced Unit Replacement (AUR) in the United Arab Emirates (UAE) and Kingdom of Saudi Arabia for the Kodak ScanMate i920, Kodak ScanMate i1120, Kodak i2400, Kodak i2600, Kodak i2800, Kodak i1405 as well as the A4 and A3 flatbed accessories. This means next business day replacement if an issue is diagnosed in the field which cannot be addressed and solved immediately. 
  • 36 months parts warranty in all other Middle East markets Kodak operates in such as Bahrain, Jordan, Lebanon, Oman, Kuwait, Qatar and Yemen.  This covers the Kodak ScanMate i920, Kodak ScanMate i1120, Kodak i2400, Kodak i2600, Kodak i2800, Kodak i1220, Kodak i1320, Kodak i1405 as well as the A4 and A3 flatbed accessories.

 

Effective today and applicable to purchases through Forefront Technologies only, this means that Kodak has significantly raised the bar in terms of warranty provided on imaging technology as all other manufacturers in the region just offer a one-year warranty as standard, with additional coverage charged as extra.

 

David Whitton, Kodak’s regional sales director for the Middle East and Africa, says, “This is another first for Kodak in the Middle East as no other manufacturer provides the level of cover we do. Our new extended, free warranty obviously lowers operational costs for customers, provides piece of mind, with Forefront Technologies providing parts and warehousing locally to offer immediate response to service and support needs. This ensures solutions are always up and running, customers have the best possible user experience, thereby making Kodak a very compelling answer for reliable, cost effective document digitisation.”

 

With warehousing and offices in UAE and Kingdom of Saudi Arabia, Forefront Technologies has become Kodak’s lead partner in the delivery of service and support in the Middle East – a market where Kodak is making considerable investment and focus to energise sales effort, build presence, and visibility. It is growing its pre-sales and technical staff team, investing more in key trade shows such as GITEX, with a range of localised new products slated to launch in 1H 2012.

 

Georges Karam, Forefront Technologies’ managing director, says, “With an acknowledged reputation as a leading distributor of document imaging and storage products with a strong network of over 500 channel partners in the Middle East, we’ve become Kodak’s biggest partner by investing in the relationship to train staff and provide warehousing and logistical facilities from which to serve clients. The new warranty we’re delivering is an exciting development to help drive sales in 2012 and make sure that customers capitalise on all the obvious benefits of electronic document management solutions to improve organisational productivity and efficiency, and streamline information sharing.”


Link: Kodak

Skrevet af Martin den 7. Feb 2012. Nyheden er læst 419 gang(e).

Del med dine venner

     

0 kommentarer
Skriv kommentar til nyheden Kommentarer til nyheden fra Facebook

 

Huawei P10

Kinesiske Huawei har de seneste år taget en stor bid af markedet for smartphones. Vi har fået muligheden

Læs Mere

MSI GeForce GTX 1080 Ti Gaming X 11G

NVIDIA har været på banen med GTX 1080 Ti i en rum tid nu, og nu er Tweak.dk reda

Læs Mere

Roccat Cross

Så er ROCCAT endnu engang tilbage hos Tweak.dk. De har sendt os en række af deres nyeste produkter, og vi

Læs Mere

BitFenix Shogun

Vi skal i denne test kigge nærmere på et kabinet fra producenten BitFenix. Navnet er Shogun som byder på

Læs Mere

ASUS ROG Strix Z270I Gaming Socket-1151

De nye Z270 bundkort er måske en af de mere spændende ting, der kom sammen med Intels Kaby Lake lancering. I d

Læs Mere

AKG N60 med Noise Cancelling

Vi skal i denne test kigge nærmere på et produkt fra producenten AKG, som er en del af Harman. Nærmere b

Læs Mere

Sharkoon Skiller MECH SGK1

Er du træt af at betale i dyre domme for at få et mekanisk gamer tastatur? Så tune ind på vores te

Læs Mere

Razer BlackWidow Chroma V2

Er du på udkig efter et high end tastatur, men kan du ikke beslutte dig for hvilket det skal være? Så st

Læs Mere

 

Nyeste Videoer og Trailers

Seneste nyheder

Gigabyte sender et nyt GTX 1060 9Gbps AORUS Xtreme på gaden

For få dage siden annoncerede NVIDIA et nyt version af deres GTX 1060, som denne gang kommer med 9 Gbps RAM, o
Læs Mere

GALAX klar med endnu et GTX 1080 Ti med hvidt tema

GALAX/KFA2 melder sig klar med endnu et GTX 1080 Ti, som denne gang navngives EXOC White. Denne gang handler d
Læs Mere

Video viser den nye touch-sensitive frame i brug på HTC U

Rygterne har længe floreret omkring den kommende HTC U, som skulle være designet med, vad der omtales som en ”
Læs Mere

Power Throttling integreres i nyeste Windows 10 Insider Preview

I seneste Windows 10 Insider Preview, har Microsoft tilføjet en ny feature i form af Power Throttling.
Læs Mere

Melder Qualcomm sig på banen med en ARM baseret Windows 10 PC nu?

Det tyder på Qualcomm har planer om at træde ind på scenen med deres egen ARM baseret PC i fjerde kvartal 2017
Læs Mere

Dell fremviser en HDR10 Ultrasharp monitor

Dell har annonceret deres første 4K/UHD high-end Ultrasharp HDR10 PC monitor, som oven i hatten byder på en Al
Læs Mere

De nye MSI Leopard Pro Gaming laptop GP62X og GP72X fremvist

MSI behøver nok ikke en lang præsentation, og nu er omtalte klar til at skyde en ny laptop ud på markedet.
Læs Mere

Intel planlægger allerede release af HEDT X299 platform 30 maj

På trods af alt pegede i retning af Computex 2017, når det omhandler fremvisning af Intels nye HEDT platform,
Læs Mere
Indsend nyhed
Har du fundet en fed nyhed så indsend den så alle andre på Tweak.dk kan få glæde af den.