ASUS tilbyder alle berørte kunder, der har købt et Sandy Bridge bundkort eller bærbar computer med den defekte B2 revision af Intels 6x serie af chipset.
Det omfatter 25 bundkort og 6 bærbare computere. Du kan få yderligere informationer via linket her under. ASUS har også en omfattende hotline man kan ringe til hvis man har spørgsmål eller e i tvivl om hvordan man skal forholde sig. For Danmark er nummeret 3832-2943 hvor man kan ringe i tidsrummet 09:00-17:00 mandag til fredag.
For motherboards, we’ve confirmed with Intel® that the Cougar Point design error does not affect SATA ports 0 and 1. Additionally, ASUS has been a pioneer in including extra SATA 3Gb/s and SATA 6Gb/s ports beyond Intel® specifications on a wide range of motherboards. These ports are not affected by this design error, offering customers an option for uninterrupted computing. However, we’re also offering you the option of returning any possibly affected motherboard for a swap or sales return. All warranties for affected motherboards will be reset to give you enough time to carry out any exchanges.
ASUS has also started an initiative to contact customers regarding this issue, and we’ll cover all channel partners, distributors and registered buyers of affected ASUS products. As mentioned above, you may opt to return any affected products to ASUS for a swap or sales return.
We’ll post updates through our official website and other channels regarding any developments or fixes to Sandy Bridge products. Thank you for your understanding, support and cooperation, and we apologize for any inconvenience this may have caused you.
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